FAQ
Q:How do I register at MAPCLUB?

Follow these steps to register or create a new account:

  • Click the "Join" menu at the top right.
  • Enter your mobile number data, make sure it is active and connected to the WhatsApp application to receive the OTP code.
  • Fill in the complete data in the account information section with personal data, then click "Join".
  • To be able to enjoy member benefits and use reward points, as well as to avoid login problems, it is not permitted to register the same cellphone number and email address on different accounts.
  • After successful verification, log in to your foodhall.mapclub.com account and shop!
Q: How to shop at foodhall.mapclub.com?

Follow these steps to start shopping at foodhall.mapclub.com:

  • Make sure you already have an account and have logged in to your MAPCLUB account.
  • Select the nearest outlet in the location menu bar on the home page or store locator page. Changing outlets will clear your cart.
  • You can start searching and selecting the product you want. Click "Add to cart" so you can continue adding more products.
  • Double check the products you purchased in your cart, and fill in the product notes if necessary. If you are finished shopping, click the "Preview Order" button to calculate the final shopping total.
  • Click "Proceed to payment", select the method of receipt you prefer (delivery by courier or self-pickup). Fill in the recipient's name, shipping address, and payment method.
  • Select the coupon or promo code if any, then select the “Earn & Redeem MAPCLUB points” option by confirming the number used, then click “Order now”.
  • Proceed to the payment process.
Q: How do I find out what promotions are available at foodhall.mapclub.com?

You can get promo information at foodhall.mapclub.com in the following ways:

  • Click "Promo" from the main page of foodhall.mapclub.com
  • Click the banner on the main page to get complete information and learn the promo terms and conditions.
  • Follow and check the Instagram accounts @thefoodhall.id and @dailysupermarket_id
Q: What is meant by refund via foodhall.mapclub.com coupon?

Foodhall.mapclub.com coupons are one option for canceling transactions in whole or partially transaction. The foodhall.mapclub.com coupon refund process is faster because it is done in real time. You can immediately use it to shop again at foodhall.mapclub.com provided that the transaction value is greater than the available coupon value because the coupon can only be used once without remainder. Refunds via foodhall.mapclub.com coupons can be made by all The Foodhall customers and MAPCLUB members with verified accounts. Make sure you have verified your mobile number on MAPCLUB so you can use the refund solution on foodhall.mapclub.com coupons. Coupons can be seen on my account page then click register coupon, and can be used on the checkout page by clicking and selecting the voucher in the voucher column.

Q: What is 2 hours delivery service?

2 hours delivery is the foodhall.mapclub.com delivery method, where your order will arrive on average 2 hours since the goods started shipping. This service is supported by Go Send & Grab Express.

Q: What are the terms and conditions for the 2 hours delivery method?
  • Only available in the Jadetabek area under certain conditions.
  • Delivery methods are available in Jadetabek during foodhall.mapclub.com operational hours.
  • This shipping method can be used for products with a maximum weight of 20 kg and dimensions of 70 cm x 50 cm x 50 cm.
Q: How do I track an order sent with the 2 hours delivery method?

This service is supported by Gojek and Grab, you can check order status in the same way as tracking order status with Go Send and Grab Express delivery.

Add mapclub on Home Screen

Tap options and select "{appsinstall}" It`s that easy.

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